Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Returns
All return items must be postmarked within 7 days of receiving your item for a full refund minus shipping costs. You are responsible for returning items in new condition. If it arrives damaged, a refund may be refused. You are required to pay the return shipping and item must be in new condition.
Shipping
All shipping prices are for ground or priority mail, depending on the weight and size. Unless you indicate otherwise at the time of placing your order, orders will be shipped to the address you have provided.
Anything returned to us will result in new shipping charges, which will be the responsibility of the buyer.
International Orders
Insurance is included with shipping. Our items will be inspected by customs and therefore shipping times will take longer than normal. All Duty fees and VAT are responsibility of customer determined by region. Because of this, we cannot guarantee any specific delivery date.