Shipping policy
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Shipping
All shipping prices are for ground or priority mail, depending on the weight and size. Unless you indicate otherwise at the time of placing your order, orders will be shipped to the address you entered at checkout. Anything returned to us will result in new shipping charges, which will be the responsibility of the buyer.
International Orders
Insurance is included with shipping. Our items will be inspected by customs and therefore shipping times will take longer than normal. All Duty fees and VAT are responsibility of customer determined by region. Because of this, we cannot guarantee any specific delivery date.
Returns
All return items must be postmarked within 7 days of receiving your item for a full refund minus shipping costs. You are responsible for returning items in new condition. If it arrives damaged, a refund may be refused. You are required to pay the return shipping and item must be in new condition.